Escalate user submissions
After triaging your users' submissions, you can now escalate them to our team for reclassification (which are human reviewed). User submissions from the submission alias, PhishNet, and our API can all be escalated.
From Reclassifications, go to User submissions. Select the three dots next to any of the user submissions, then select Escalate to create a team request for reclassification. The dashboard will then show you the submission on the Team Submissions tab.
Learn more about this feature on our docs.
This feature is available across these Email Security packages:
- Advantage
- Enterprise
- Enterprise + PhishGuard
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